Showing posts with label communications. Show all posts
Showing posts with label communications. Show all posts

Thursday, June 13, 2019

Throwback Thursday - Just Passin' Through

This post is still one of the most visited posts of our blog. If you spend any time at all in social media, it's worth a read.

Just Passin' Through

Boats leak. A lot. So it was no surprise that a new drop of water slowly streamed its way down the teak siding beneath our headliner, and the irony of its resemblance to a tear was not lost on me. Boat leaks take a lot of work to fix. I sighed deeply.

The leak remained unchecked for some time. We were working our way down the East coast of Florida after having visited with five of our nine grandchildren, on our way to the West coast of Florida where we had arranged to work over the upcoming eight months to replenish our cruising funds. There simply was no time to stop and find the leak, and the summer would provide time in abundance to do so.

Having already tackled some more pressing issues after our arrival, the leak presented itself to the top of the list. It was, of course, part of a multi-project as all boat projects are multi-projects, cause and effect being intertwined in multiple systems in such a small space. The rebedding of the ports project required the removal of the trim around them, which meant the headliner panels were only six screws from being down. It was time.

Kintala is a Tartan 42, known for its soft decks and core damage. Our particular Tartan 42 had the deck core replaced a few years before we bought the boat, a job that was done from the inside of the cabin. We were in possession of photos of the job, one I was happy we had not been required to participate in. As I removed the first panel, I was pleased to see that all the trim pieces and furring strips were well marked, a sign of a professional job. But as I removed the second panel, there staring me in the face was someone's rest-stop-restroom-level declaration of abiding love. It had been scrawled in permanent marker on the new fiberglass, and overlaid with a fresh sheet of glass mat to lend it some permanency.

Scraping old silicone sealant off gives you a lot of time to think. I wondered about the person who wrote the words. Did she still love Ritchie? Was it ever love at all? Did he care for her and respect and support her the way my husband does? Did he bring her smiles or is the scar of their relationship as permanent as this whimsical scrawl? Was it heartfelt, or a pre-Facebook careless need to indulge impulse?

Written communication is a voyage. Through it our thoughts, feelings, and questions travel from the nebulous jumble of impressions in our mind to concrete permanence. Used to be, once upon a time, that communication was labored over. A letter would be carefully crafted and often modified many times before the exact nuance of thought had been captured, a signature artfully assigned, and the stamp affixed. Its receipt would be considered a gift. The command of the English language was broad and deep, and communication an art form of itself. With the increase in the pace of life and the introduction of electronics, communication became – of necessity – fast and easy. Too easy. The letter labored over with love went the way of eight tracks. Impulsive blurting of feelings and impressions became commonplace. Complex thought was delegated to road-weary motivational posters. Subtle humor morphed into crudity.

A disclaimer: I don't yearn for days gone by. I'm a techno-geek and love all things electronic and computer. Without Skype and Facebook to see grandkids, cruising would be much less likely to succeed. But recently I've seen a disturbing trend among my compatriots. The ease of communication through emails, texts, and social media has been around long enough now that it has brought with it a fundamental change – not just in the form and substance of our communication, but in the way we think.

While processing news in short clips without in-depth analysis of the issues is its own whole topic of another discussion, processing relationships the same way is devastating. The overwhelming amount of information and the speed at which it is delivered, leaves us dashing off snippets of communication bereft of body language, voice tone, and eye expression. Carelessly hitting the Send button without reviewing the material in the framework of the person receiving has left many hurting, angry, or confused. The anonymity of internet forums and social media groups lends its own wild West aura to communication, unleashing trolls into the melee with no reliable way to sift their content from our friends'. And while the communication seems fleeting, it's frighteningly permanent, sitting in the cloud archives for eternity to haunt. Writing used to be a legacy to leave behind, a way of lending credence to our short time here. Looking at some of the things in my Facebook feed, I wonder exactly what kind of legacy we're leaving.

Whether you're a cruiser or not, we're all just passing through and time is short. Benjamin Franklin once said, “Either write something worth reading or do something worth writing.” I've been blessed that the cruising lifestyle has given me the opportunity to do both. Being far away from those I love, and sharing our adventures with others who wander, I've come to realize that the ability to communicate is both a treasure and a responsibility. The treasure is to be cherished, a means of fulfilling that very basic human need to connect with another; the responsibility lies in measuring its impact. Before it becomes your legacy.

The leak is fixed, the new headliner panels are up, and with it Ritchie's story has leapt from boat maintenance obscurity to the dubious social recognition of the World Wide Web. Besides getting a shiny, clean, new headliner, I also got a reinforced foundation for my thinking. Not a bad return from one little leak.

Wednesday, March 1, 2017

Bahamas Communication circa 2017

I've done posts on communication and connectivity in the Bahamas before, but when we arrived here this year things were so different that it warrants a new review of it here. There is still a lot of good information in the old posts and you can read them here and here.

First of all, communication needs vary from cruiser to cruiser. Since we have three daughters and nine grandchildren, communication and connectivity are the key to the success of our cruising. No data to see grandbaby pics and read about the latest escapades, and this cruising life will be short-lived. We also enjoy writing in this blog and posting photos, all of which take data.

Second, our connectivity is almost 100% through our phones. We are rarely where there is wifi and when there is wifi it is rarely fast enough to do even the most simple browsing tasks. We don't have an extender because we're finding that most wifi routers are password protected now and the ones that aren't are so abysmally slow that they're no worth using. In the Bahamas, restaurants and marinas frequently change their passwords daily to prevent someone coming in once and then using the password while sitting at anchor the rest of the week.

Third, we have Verizon (and have had it since our very first cell phone), and before anybody speaks up about the new unlimited plan that they're offering to compete with T-Mobile, read the fine print. We use almost 100% of our data with our phones tethered to our laptops or our iPads. The unlimited plan only allows 10GB tethered at full speed. After the 10GB, they throttle down the speed to 3G or less. It's right in the program description. Our current plan has enough data and it's full speed the whole amount so we're keeping it. That being said, Verizon is useless to us in the Bahamas because of the cost. You can make and receive texts at a "reasonable" cost, $.50 to send and $.05 to receive. Calls are $1.95 per minute, obviously only for emergencies. Data is $10 per day billed only for the days you use it, up to the limit of your data plan. Again, ridiculous and only for emergencies.

Now that we have the basics out of the way, here's what we found when we got here this year. BTC used to have data cards that you could buy, $30 per 5GB, about the same as US prices. Once a year in late spring they would run a 50% off sale and you could buy enough for your next season. As long as you didn't activate them they would last a year, then once activated they would last 30 days. Not any more. Now there are no more data cards. You buy a sim card, and you buy however many phone minutes you want and a data plan, and you activate it on your phone. $30 for 4GB that lasts 30 days. The 7GB special that they were running is gone now, just in case you heard about that one. Much simpler and less expensive for them in administrative costs, but more expensive for cruisers. When you head to the BTC store, be sure to have your phone with you as well as any special tools required to remove the sim card. You will also need a photo ID and cash. They don't take credit cards in most of the outlying stores. You might also want to bring along a case for your US sim so you don't lose it. Turn your phone off, change the sim, and restart. Next, dial *205#, choose #2 (you have to type it in), choose your data plan, and select #1 to complete the transaction. Be aware that applying a new data plan will delete any old one so don't do this until your data is gone. BTC data does not roll over. The restart your phone. Depending on what phone you have, you might have to go into the settings and change the APN. On my Droid Turbo, it's Settings-More-Cellular Networks-Access Point Names then + to add a new one. The BTC APN s internet.btcbahamas.com. Some phones do this automatically. A word to the wise - be sure to set your apps to never update unless you manually update them. If you choose to update only on wifi and then you use your phone to tether to your tablet, it will perceive that it's on wifi and update. You can lose a ton of data this way. We also get in the habit of turning off the mobile data every time we're done on the internet so that nothing updates while we're not online.

There is a new player in town, Aliv, which offers some different plans, including multiple affordable options that have a phone, minutes, and data. They have towers in all the major cities in the Bahamas, but we weren't sure about their coverage in the outlying areas where BTC is very good so we opted to stay with BTC. The one advantage to the Aliv plan is that the data rolls over if you don't use it.

One of the best new advances for cruiser communication is mrsimcard.com. You can go there and order your sim card and plan while you're still in the States. When you cross into the Bahamas and are in range of a tower, you just change out your sim and you're done. It costs a little extra but it's so completely worth it. Keep in mind that there is no BTC store in West End, and the ones in Foxtown and Green Turtle are only open one day a week. Most of the stores except for Marsh Harbor have very limited hours of operation. I didn't get around to doing that this year but I will never come here again without doing it. Sim cards only last 90 days without use before the number reverts back to the company so you will be buying a new one every season most likely. By the way, mrsimcard.com offers a discount for Active Captain members so join today if you haven't already.

It's worth mentioning here that the Delorme InReach has been a very valuable communication tool for us. The Delorme has two-way texting capability, made easier by the Earthmate app on your phone. It syncs with your contacts so you can send 160 character texts via satellite. There are unlimited preset messages included in the base $24.95 per month fee, and 40 other messages per month. Keep in mind that both outgoing and incoming count against that total so be sure that anyone you send to realizes to keep it to a limited amount. On the presets, you have three preset messages that you can customize both in content and to whom you send them to. We have one saying that we're starting a trip, one saying that all is well, and one saying that we've arrived. They include a link to a map so that the recipients can see where we are. You can also post to Facebook with the messages.

Last, but not least, don't forget the old faithful snail mail. Post cards are plentiful and cheap in the Bahamas and your cubicle-bound friends will appreciate (or hate) you for sending them something to brighten up their walls. Snail mail doesn't quite capture the slowness of it though. A couple years ago I sent post cards to my grandkids and they arrived in St. Louis two weeks after we had arrived back in the States. I believe it took them four weeks to get there.

I will also mention a cruiser friend here who has lots of good ideas on the data savings while traveling. The folks on S/V Odin have a very helpful blog full of practical info. Do a search on their tag "Cheapskates on the Move" and it will bring up the posts, one of which is some exciting news about Netflix.

If you have any other ideas or experiences about communications and connectivity in the Bahamas, please post them in the comments. It's an ever-changing subject so all input is helpful.

Sunday, November 9, 2014

Revisiting Communications

A while back one of our readers commented on one of our cruising cost posts about our Verizon bill and he wondered if we might not be able to get that bill down some by using some other carriers and plans. The bill bugs me every month I pay it because it is one of our biggest expenses, but we were under contract and rather than buy it out we decided to stick it out. As the end of the contract neared, I decided to do some exploring.


First of all, it's important to note that our cell phones are almost 100% of our internet accessibility. We do spend a lot of time on the internet for various reasons. We don't watch TV, we're voracious readers, we're working on two book projects and need the research time and we keep up with our family and friends through various blogs and Facebook. A lot of cruisers are happy to spend hours inside Starbucks waiting an eternity for their Facebook feed to load because whatever marina they're in has wifi that is even slower. I'm not exactly sure how it's possible because, after completing my children's book recently and needing to upload the (very large) file, I traipsed the ¾ mile to Starbucks and sat there for 4 hours waiting for it to upload. It cost me a total of $18 in coffee between Tim and I to get it done. After receiving the proof a few days later and realizing I had some corrections to make, I decided that paying Verizon $10 for a gig overage on my data was cheaper than going to Starbucks and I wouldn't have to traipse the ¾ mile in the rain on top of it. Much to my surprise, the same size file uploaded through my hotspot in minutes.

We've looked at purchasing one of the many wifi extenders on the market, but the average price of $300 has been just out of our reach due to the many other non-discretionary expenditures raging through my checkbook. If it worked, though, it would be paid for in a couple months' Verizon bills so it had to be considered. To assess the benefit, I looked for wifi signals in the towns we visited and talked to cruisers. To be quite honest, in the year since we left to go cruising I can't honestly say it would have helped us much. There are almost no wifi signals anymore that are not password protected. Free, yes, but most still require a password. If you're going to be in an anchorage for a long time I guess you could patronize the provider once to get the password and then use it from the anchorage with the extender. A word of caution - this will not work in the Bahamas because the restaurants and bars change their password frequently (some every day) just to prevent cruisers from doing this. Even with a password in hand, speed is still an issue. We gauge the acceptability of wifi speed by whether or not Tim can stream his MotoGP videos. Some people have news habits, some have movie habits, Tim has a motorcycle racing habit. While we were in Ft. Lauderdale at Cooley's Landing, the dial up wifi at the marina was unable to get it done. Tim had to make the weekly trek to Publix to watch the races while I shopped. When we moved to Middle River in Ft. Lauderdale he had to go to the Galleria for the privilege. Free wifi has just not been able to meet our internet needs.


When my youngest daughter bought a new phone we asked if we could have the old one to replace Tim's aging Droid X. After receiving it, it turned out it wouldn't work on Verizon since it was originally a T-Mobile phone, so we decided to do a two-month test by putting the phone on Straight Talk, Walmart's version of prepaid phone and data service. We had two months left on our Verizon contract and it would be the perfect opportunity to test the speed and access against his Droid while it was still also on the plan. In the process of researching plans, we discovered several things we didn't know before. It turns out that all unlimited data plans have some sort of throttling in place and are truly not unlimited. If you don't know what throttling is, here's the gist of it. If you happen to have a 4G unlimited plan with Straight Talk, after you cross the 3 gig data use point they will throttle your speed back to 2G for the remainder of your month. In our case that was at least half of every month. We researched Verizon and it turns out that their throttling is slightly different. It's still throttling, but they call it "Optimizing". On Verizon's unlimited plan there is a difference between 3G and 4G phones. If you're on an old 3G phone and you're in the top 5% of data users (they define this as anyone who uses more than 4.75gb in a month), and you're on a cell tower that has high demand, they throttle you back to allow everyone else a fair amount of data. Once the demand is reduced, like 2am for instance, then they put your speed back up. We had been noticing this with Tim's phone for some time. I'm on a 4G hotspot plan with Verizon so I was not experiencing this. Why do they do this? Because a lot of the 3G phones are grandfathered into the unlimited data plans that Verizon used to offer, Tim's included, and they are trying to force them into buying a new 4G phone, thereby losing the grandfathered status of unlimited data.


In the middle of all of this research, someone was kind enough to post a link on Facebook to a news release that AT&T was going to offer double data plans at the same price for a limited time. I called AT&T and had a very long discussion with a very polite and well-informed customer service rep. Neither of our phones would work on the AT&T network and the combined cost of new phones and a new plan to switch to AT&T just didn't make any fiscal sense. So I did what all good consumers do, and took the offer to Verizon. It turns out that Verizon, under great duress, was quietly matching the AT&T offer with some small revisions. I was able to get double the data that we currently were getting for the same monthly bill. So while it didn't reduce the bill, at least for the moment we can gleefully consume internet time without constantly staring at the data use graph.

For some people, cruising is about completely detaching themselves from the grid. No phone, or at least only emergency plans, no TV, no internet. For us, the internet is essential. It makes it possible for us to write and be published, it makes it possible to stay in touch with our kids and grand-kids, it makes it possible to manage our rental, and to keep up our blog. You might be able to cruise with a phone bill that is much smaller than ours, but for at least the time being I'm just going to have to deal with paying ours every month.