Showing posts with label DHS. Show all posts
Showing posts with label DHS. Show all posts

Friday, February 21, 2014

Just to be sure

As Deb mentioned we spent the other day working though the Department of Homeland Security's Local Boater application process. With it, getting Kintala and her crew back into the US will be considerably less of a hassle. Basically it works by making sure we are "in the system", identified, finger printed, photographed, and issued another I.D. Number. This new number has been added to my Social Security number, Passport number, pilot's license number, and aircraft mechanic license number, all already stored in government files somewhere. I'm sure my new number, along with all the other numbers, will be cross-referenced (somewhere in the NSA's super computers – did you know they will probably get the very first quantum computer?) to my bank account numbers, cell phone number, cell phone numbers of people I have called and who have called me, user names and passwords, this blog, e-mail accounts, Internet browsing records, my training records for the years I flew (particularly after 9/11), the Coast Guard's paperwork on Kintala, all of my 1040s over the years, and probably a list of my High School detentions. (Long list, that one.)

Such effort on the part of the history's most powerful military / security apparatus, spender of literally trillions of dollars a year, and all to keep an eye on a middle-aged White Anglo Saxon ex-Protestant (WASeP?) who hasn't hurt anything bigger than a fly in several decades. Sometimes I wonder just who it was that sat in those committee meetings and decided that retired people living on sailboats were such a security risk. Then again, my guess is the powers-that-be have become so paranoid that every single person on the planet is now considered a security risk. It seems a lot of Americans have joined them in that delusion.

I'm glad I don't live that way.

Those that do can rest easy tonight; secure in the knowledge that S/V Kintala and her crew will not be bothering anyone. The Department of Homeland Security is keeping a close eye on us just to be sure.

Wednesday, February 19, 2014

Planes, Trains, and Automobiles...

...well, not exactly. It was actually Buses, Trolleys and Metrorail. It was the day for us to go to the Port of Miami for our DHS (Department of Homeland Security) interview for the SVRS (Small Vessel Reporting System) so we can check in over the phone when we come back into the US instead of having to show our smiling faces at the DHS office each time. We thought we went well prepared, me being the detail-oriented OCD type that I am, but it turns out that I made more mistakes than not. Fortunately, DHS in Miami has one of the most awesome customer service agents I've ever had the privilege of working with. He was smiling, pleasant, courteous, informative, and freaking fast. Yes, all this in a government office, I kid you not.

A beautiful fountain on the DHS property


OK so here's my mistake confessions:

You must apply for the SVRS number online. They only do it online. Period. No problem, I went into the system and filled out the application for Tim as the captain but when I got to the vessel information it wouldn't let me hit "Add vessel". In fact, none of the buttons at the bottom of the screen worked and the only way to proceed was to hit cancel. On the left there was a "for more information and assistance contact us" link which opened up a mail window. I sent the mail indicating that I was having difficulties. No response for 3 days. I finally figured out I could do the boater part without doing the add vessel form and later put the boat info in the remarks section which I did. We got our appointment for today whereupon the agent informed me that I had done it wrong (no kidding) and that there had been a button labeled "master" that I was supposed to have clicked to indicate Tim was the captain and that after that I would have been able to add the vessel. I admitted I had not seen the button and he said no problem and proceeded to process Tim's application.

After Tim's was processed he returned for my confirmation number. Oops. I thought that only Tim had to have an application since he was the captain. Not. Every crew has to have a separate application and confirmation number. He said no problem, just get online on my phone and fill it out and he would go ahead and process it after I had my confirmation number.  Note: we got there one hour and 15 minutes early for our appointment because we were using unfamiliar public transportation and allowed a lot of extra time. He started processing us early, even though right after we got there about 38 Swedish young people came in to be processed prior to leaving on a flight back home after a 2 month school cruise on a three-masted barque named Gunilla.

OK. Deep breath. I had my iPad and my hotspot so I got online only  to discover that Homeland Security is in a large concrete building that challenged even Verizon's excellent signal, so I had to collect my iPad and hotspot and go outside and sit on a bench to fill out my app. I kid you not, even knowing that the "master" button was supposedly there I did not find it as I filled out my own app. After 20 frustrating moments (the DHS site is not as efficient as their customer service agent), I had my confirmation  number and traipsed back up the stairs, through the throng of Swedish-speaking students and within 5 minutes had my SVRS card.I am more computer literate than the average person, having worked in computers for a good many years and having designed websites on occasion, but this one challenged my patience. The agent said not to worry, a lot of people miss the button.

All in all it was a productive day. We got our SVRS numbers done, and even had it complete before our actual appointment was supposed to start. We learned our way around Miami's truly impressive public transit system. We had a delicious and reasonably priced meal at the Miami Culinary Institute, and we got to meet what I believe to be the only pleasant government official I've ever met in 57 years. Not bad for a Wednesday.